What happens if I miss a call or they hang up whilst they are on hold?
Any missed calls will be emailed to you, giving you the chance to call them back.
This is one of the most talked about and beneficial features any business could ask for from a telephone system. Provided that the number was not withheld, this valuable tool can potentially turn any negative customer experience into a truly positive response. Any customer frustrated with the call queue would be delighted to receive a call back from you moments after hanging up the phone.