Category Archives: FAQs

Can I keep my existing telephone number as well?

Absolutely. We can connect your 084 number to your existing telephone number so that it will not be affected. However, we would recommend giving out and promoting your new number as soon as you can so that you can benefit from our advanced features as soon as possible. Simply update your contacts, advertisements, marketing material and website contact details with your new number to get started.

  • Posted: 17/01/2012
  • Tags: FAQs
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Will my free 084 number be exclusive to me

Yes. Once you have created your account and chosen a number it will be available for your own exclusive use. It will not be allocated to anyone else whilst you are using it.

We will contact you if you have not used your number for three consecutive months to check that you still need it. If you have not received any calls but still want to keep hold of the number, …

  • Posted: 17/01/2012
  • Tags: FAQs
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Give your business a national presence with an “Intro Message”

Callers will be greeted with an Intro Message when they ring you. You can choose from a range of different messages or even create your own from your phone. Once you are happy you can set it to go live, and you can change it when you ever you need to. This is a fantastic way to create a …

  • Posted: 17/01/2012
  • Tags: FAQs
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How easy is it to setup a number and start receiving calls?

It takes less than 2 minutes, it really is very easy! Simply choose a number and provide a few details such as your name and the land line or mobile number that you would like to divert calls to and your almost done. Once you have added your email address and a password for your account you will be ready to start receiving calls.

  • Posted: 17/01/2012
  • Tags: FAQs
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How reliable is this service?

This is a highly reliable and resilient business product designed to serve the needs of even high call volumes. With over 25,000 UK businesses signed up with us you can be assured this service will suit your business needs.

Built on a solid, reliable and stable telephony infrastructure ensures the highest quality of audio levels consistently across calls. Our infrastructure boasts an uptime of over 99.9% with a dedicated team of  …

  • Posted: 16/01/2012
  • Tags: FAQs
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Can I view my call traffic with Google Analytics?

Our powerful Google Analytics integration enables you to quickly view and analyse your call statistics and web traffic all in one place.

This FREE tool will help you gather geographical data from your calls, helping you make informed marketing and promotion decisions. By distributing your numbers on different websites or adverts you can track how effective …

  • Posted: 16/01/2012
  • Tags: FAQs
  • Comments: 0

How much will it cost for people to call my 084 number?

It’s cheaper than you think. Calls from a residential BT landline cost just 4.2p per minute (+VAT), which is 40% cheaper than a UK standard national rate call.

*Please note, calls from a mobile phone will cost more.

  • Posted: 16/01/2012
  • Tags: FAQs
  • Comments: 0

Is this service really free?

Absolutely! You can sign up for 2 FREE 084 numbers that are connected to our powerful switchboard and let it do all the call management for you.

Simply sign up for a number and add your choice of landline numbers for the calls to be diverted to. All calls received on your number will be diverted at no cost to …