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Other FAQs:
Features:
- Fax To Email
- Free iPhone and iPad App - Control your numbers on the move
- Auto Attendant
- Call Statistics
- Call Queueing
- Quick Close
- Google Analytics Integration
- Custom Introductions
- Open / Close Times
- Call Whispers
- Missed Call Alerts
- Call Distribution
- Campaign Reporting
- Web Based Control Panel
- Call Redirect
- Easy Answerphone
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Author Archives: Free Switchboard Manager
Will my free 084 number be exclusive to me
Yes. Once you have created your account and chosen a number it will be available for your own exclusive use. It will not be allocated to anyone else whilst you are using it. We will contact you if you have … finish reading Will my free 084 number be exclusive to me
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Can I keep my existing telephone number as well?
Absolutely. We can connect your 084 number to your existing telephone number so that it will not be affected. However, we would recommend giving out and promoting your new number as soon as you can so that you can benefit … finish reading Can I keep my existing telephone number as well?
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What difference is there between an 0843 and an 0844 number?
Nothing. An 0843 number is the latest range to be released in the UK after 0844. There are no differences in call costs.
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How reliable is this service?
This is a highly reliable and resilient business product designed to serve the needs of even high call volumes. With over 25,000 UK businesses signed up with us you can be assured this service will suit your business needs. Built … finish reading How reliable is this service?
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How much will it cost for people to call my 084 number?
It’s cheaper than you think. Calls from a residential BT landline cost just 4.2p per minute (+VAT), which is 40% cheaper than a UK standard national rate call. *Please note, calls from a mobile phone will cost more.
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Can I divert calls to a mobile number?
Yes you can redirect calls to a mobile. However, calls forwarded to any UK mobile telephone number will incur a small fee (currently 10p per minute), this is due to mobile network operators imposing large charges for these types of … finish reading Can I divert calls to a mobile number?
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Give your business a national presence with an “Intro Message”
Callers will be greeted with an Intro Message when they ring you. You can choose from a range of different messages or even create your own from your phone. Once you are happy you can set it to go live, … finish reading Give your business a national presence with an “Intro Message”
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What happens if I miss a call or they hang up whilst they are on hold?
Any missed calls will be emailed to you, giving you the chance to call them back. This is one of the most talked about and beneficial features any business could ask for from a telephone system. Provided that the number … finish reading What happens if I miss a call or they hang up whilst they are on hold?
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Can I have “on hold” music of my choice?
Yes you can. Whilst your callers are on hold waiting for their call to be connected they will hear your choice of “on hold” music. You can swap and choose which music your callers hear from a range of different … finish reading Can I have “on hold” music of my choice?
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Can I have more than one number?
Yes. You can add more numbers to your account once you are logged in. You can also configure each number separately if you wish, so you can have a different number for different departments such as sales, accounts, customer service…etc … finish reading Can I have more than one number?
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Can I get a memorable number or number not in your list?
If there is a specific number that you are looking for to suit your business please contact us so that we can check the availability. We do have a limited supply of quality “GOLD” numbers that can be added to … finish reading Can I get a memorable number or number not in your list?
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Can I view my call traffic with Google Analytics?
Our powerful Google Analytics integration enables you to quickly view and analyse your call statistics and web traffic all in one place. This FREE tool will help you gather geographical data from your calls, helping you make informed marketing and … finish reading Can I view my call traffic with Google Analytics?
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Can I divert my 084 number to my VOIP number on my home router?
Yes. Our service works perfectly with VOIP services. At times, VOIP phones can take longer to begin ringing so we give you the option to extend the ring time of your 084 number when redirecting to a VOIP number making … finish reading Can I divert my 084 number to my VOIP number on my home router?
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