Author Archives: Free Switchboard Manager

Switchboard remote management direct from your iPhone and iPad Download the latest Switchboard App for the iPhone & iPad… and it’s FREE!  Controling your inbound call managment and accessing your control panel ensures that you never miss a call again … finish reading Free iPhone and iPad App – Control your numbers on the move

Auto Attendant is a FREE feature that allows you to better manage your calls by making sure that they are directed to the correct department or most appropriate member of staff depending upon the query. Auto Attendant gives your business … finish reading Auto Attendant

The great thing about our service is that you can have multiple different numbers. This fantastic feature is a great tool for marketing purposes because it enables you to see which advert or website is attracting customers and which ones … finish reading Call Statistics

Call Queuing is a great feature when you only have a limited amount of telephone lines. This means that your callers will never hear the engaged tone and you will never miss a call again! An especially useful tool at … finish reading Call Queueing

The “Quick Close” feature is very useful when you need to quickly pop out of the office. With the click of a button your calls will be answered with your “out of hours” message until you are available.

Using Google’s FREE Google Analytics tool you will be able to evaluate your incoming call and website traffic data in one place, effectively and best of all… for FREE! You can track your calls and analyse your call statistics so that you can … finish reading Google Analytics Integration

You can customise how callers are greeted with your introduction and out of hours message. You can quickly and easily record your very own “custom introduction”, “call whisper” and “out of hours” messages to include anything you want such as … finish reading Custom Introductions

You can set your opening and closed times and days and add these to your number so that when people call when your offices are closed they will be greeted in a different way. You can configure and record a … finish reading Open / Close Times

You can have multiple different numbers for different purposes such as sales, accounts, support etc. These numbers can be configured separately so that when you answer the call you will hear a your “whisper” or short message that will identify the … finish reading Call Whispers

Where possible, when someone calls your number; we keep a record of the incoming callers phone number so that should you miss the call you will be alerted (free of charge) by email so that you can call them back. … finish reading Missed Call Alerts

Call distribution ensures that all calls to your number are answered by the first available operator by using the powerful “follow” me and call distribution capabilities. Regardless of your call operators geographic location within the UK, your calls can be … finish reading Call Distribution

Campaign reporting is a fantastic powerful tool that allows you to quickly and easily track your marketing efforts, budget and conversion rates. You will have instant access to managed reports where you can compare how many calls have been received from … finish reading Campaign Reporting

The web based control panel is simple to use and gives you instant access to your switchboard settings any time of the day or night. Any changes you make will take effect immediately. This means that if you need to … finish reading Web Based Control Panel

Calls to your number will be instantly redirected to the numbers you specify, this can be a UK landline number (free of charge) or a mobile number (charges apply). If the first number is busy or no one answers then … finish reading Call Redirect

Easy Answerphone is a great feature that gives callers a choice to leave a voicemail message or wait in queue whilst they wait for their call to be connected or if they call during out of hours. You can choose whether to … finish reading Easy Answerphone